The goal of the Communications Program is to improve internal and external communications by utilizing multiple channels, to ensure transparency, and inclusion with all constituents.

The Communications Team is responsible for media relations, social media, advertising, internal and external communications, stakeholder relations, the City's website, El Segundo Media and communications support to the City Manager, Mayor and City Council.

We strive to be proactive within the community and believe listening is equally important as communicating. 

The City of El Segundo has a proactive and forward-thinking communications plan to increase and foster engagement with the community. 

 

Resources:

2023-2025 Communications Plan

Press Releases & News Articles

The City of El Segundo Launches Online Planning Application Platform

Post Date:06/01/2026 1:00 PM

Submitting planning applications just became easier in the the City of El Segundo.

The City's new online planning application form dynamically adapts to the user in real time to drastically simplify the local development process. Built in partnership with Infilla, a government technology platform making land use entitlements and planning permits predictable, this interactive, intelligent application represents a major technological milestone as the first of its kind in municipal planning.

Applications All in One Place

Starting June 1, residents, businesses, and property owners can submit the following planning applications (entitlements) entirely online, replacing the legacy paper-based process:

  • Administrative Use Permits (AUP)
  • Conditional Use Permits (CUP)
  • Adjustments (ADJ)
  • Coastal Development Permits (CDP)
  • Wireless Communications Facilities Permits (Major and Minor)
  • Variances, zone changes, general plan amendments, and related exceptions

An Easier Way to Apply

The new form walks applicants through a step-by-step process tailored to their specific project, asking only the questions relevant to each project type with property information automatically pulled from the City's parcel data based on the applicant's address.

Upon submission, applicants receive immediate email confirmation along with clear next steps.

The application form is part of a broader partnership between the City and Infilla, which also powers the Community Development Department’s FAQs page, a public resource where residents can ask questions and find information about zoning, building codes, and permitting.

El Segundo is committed to making City services more accessible and efficient for everyone who lives, works, and builds here. To learn more about planning services in El Segundo, visit elsegundo.gov/planning.

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El Segundo in the News